Inquiries

Contact Us

Thank you for choosing Kit of the Day.

Please use the form below for inquiries regarding orders and services.

We are currently receiving a high volume of inquiries, and due to our limited operating capacity, we are unable to respond individually to all requests.

We apologize for any inconvenience, but we appreciate your understanding of the following policies to ensure smooth store operations and maintain our service quality.

Before contacting us, please also check the FAQ: Frequently Asked Questions.

Inquiry Guidelines

■ Regarding Stock Availability

Stock levels fluctuate daily, so we cannot check individual stock availability. Please check the product page in our online store.

■ Regarding Individual Processing Requests

We are currently not accepting processing requests that involve individual quotes or billing. We apologize for not being able to accommodate your request.

■ Regarding Product Reservations

To ensure fair purchasing opportunities for all customers, we do not accept product reservations.

■ Regarding Release Dates and Expected Restocks

To avoid misinformation and confusion, we do not provide individual guidance regarding release dates or expected restocks. Please wait for announcements on product pages and official social media.

■ Regarding Special Product Orders

As a general rule, we do not accept special orders for individual products.

■ Regarding Product Requests

We appreciate your feedback on products you would like us to carry, and we will use it as a reference for future product development. However, this does not guarantee that we will carry or sell the product.

■ Regarding Inquiries by Phone and Official LINE

Please note that we are currently not accepting individual inquiries by phone or through our official LINE account.

Inquiry Form

Inquiry Type (Required)

Regarding an existing order / Regarding heat-pressing and customization / Regarding returns and exchanges / Other

Order Number

*Please enter this only if you are inquiring about an existing order.

Email Address (Required)

Inquiry Details (Required)

Please review your message before submitting.

Finally

We would like to meet the needs of each customer as much as possible.

However, under our current operating structure, it is difficult to respond to all requests, and we sincerely regret this.

In return, we will strive even harder to enhance the services we provide to our customers, including product quality, processing precision, careful packaging, and reliable shipping.

We apologize for any inconvenience and thank you for your understanding and cooperation.

Kit of the Day